Thank You Letters are Boring: Give Yourself a Competitive Edge
Don Straits ,
Wednesday, February 10, 2010 at 11:29AM Thank-you letters are so boring. But you feel compelled to write one because the career books, career counselors, and HR managers tell you that is what you are supposed to do. If you don’t do it, then you failed to show professional courtesy. If you do send one, the recipient will appreciate it, but it is rarely the defining factor that gets you the job. Furthermore, they all sound alike. Yawn.
So here are a few thoughts on giving yourself a competitive edge by writing Thank You letters with pizzazz.
Instead of the traditional boring “thank you” letter, let’s hit a grand-slam home run with follow-up strategies that tip the scale in your favor.
- Within 48 hours, follow up with a value-added response. Do not write a letter or email that just restates your qualifications, but provide something unique that dramatically sets you apart from others. Here’s how: focus on a topic discussed in your interview, and then provide your prospective boss with additional information on that topic. Here are a few examples that illustrate what I mean:
One of my clients had a great interview for a senior sales leadership position. During the interview, his potential boss discussed how the sales people were not successfully selling to C-level executives. I had my client follow-up by sending his potential boss a book on C-level selling strategies. His thank-you note looked like this (abbreviated): “Dear Joe, I enjoyed our discussions yesterday on the sales position and on the challenges of selling to C-level executives. Here is a book I recommend to help overcome the selling problem. You might want to pass it among your sales execs. As the vice president of sales, I will provide the leadership to achieve C-level selling success . . . .” He got the job.
After an interview that focused on the discussion of building strategic alliances, a client sent his prospective boss an email link to a contemporary article on strategic alliances. Another client sent a follow-up email on new products that were going to be launched by a competitor. TIP: Go to google.com and register for “News Alerts.” It’s free and can be a great source for follow-up articles, breaking industry news, and relevant information on your targeted companies or industry specific topics.
Guaranteed, your innovative and unique follow-up response can be the edge that gets you the job. But here are two more steps to make your follow-up successful.
- Call, write, or personally visit your potential boss once a week with a value-added benefit. Do this until you land the job or they tell you the position has been filled. Some career strategists think this is overkill, but my client track record of success teaches that persistence pays off. At the very least, you will usually learn where you stand instead of disappearing into the black hole of non-response.
- If you are turned down, write a very cordial thank-you note to HR and, more importantly, to the person who interviewed you, thanking them for their time and consideration. Indicate you would appreciate being looked at for other jobs. If you are really interested in the position or company, follow up in a month with an inquiry about other opportunities that may have recently opened up. Do NOT rely on the company to get back to you. Even though you were turned down, you may have been “number two” and they will be eager to have you interview for another position.
Whatever happens, don’t get discouraged. Your continued follow-up does nothing but breed good will. Professionalism and persistence produces positive results. Hang in there.





Reader Comments (1)
In reference to thank you notes most people do not waste their time on this nebulous task because they are cognizant that they do not want to come across as weak applicants and 95 % of interviewees do not waste their time. The so called job and careeer experts have not got the message yet and actually being professional is the task of the job manager.
Job managers must turn their attention from the unprofessional process of thank you notes to training their employees to perform their tasks and be more proactive in this process. American companies have failed to properly train their employees and thus is the reason for the waste of valuable time during the day spend on correcting coworkers mistakes or lack of proper training to make their employeees better with the needed support systems.
Why is it now that people think they are entitled to a thank you note and be thanked for doing their job. Actually when a company job manager does not thank the the interviewee with a thank you note for spending their time and interest that shows that they are unprofesssional plus they fail PR 101.
Why do companies utilize unqualified and unprofessional people to interview potential employees and then think they should get a childish thank you note as they are paid for this position but lack the fundamentals of both Management 101 and Marketing 101? So many applicants get it but career people do not get it and still wrong when they think they deserve it. Ironically it is the interviewee who deserves more respect and anyway most companies know within an hour after the interview is consummated if they like the person or note. Plus in this job market why waste the time on something so far out that it does not make any applicable sense and is very unprofessional.
Management should be working on improving their own systems than be concerned with this stupid thank you note pontification. Secondly the job manager who does not consider a professional person who does not want to patronize the job manager may note get a job from Company A because of the silly note but Company B is more professional and actuals tells they job managers in the interview process to alert the interviewee they do not have to go through the unprofessional thank you note process and hires that applicant and that applicant makes a lot of money for them while the Company A lost a great applicant because of this stupid unprofessional process. This concept has to go and gets boring very quickly. I bet you Frederick Taylor would laugh at this process and write as it is one of the dumbest business practices of all times.